SHIPPING DETAILS AND CHARGES
Shipping is FREE on orders over CAD 100 for shipping zone 1
Shipping is FREE on orders over CAD 150 for shipping zone 2 & 3
The shipping fees applicable are based on the shipping zones defined below:
Shipping takes between 3-4 business days*
*Please note that these are estimated delivery times and Korachi is not able to guarantee delivery times. For any questions in relation to delivery please contact our customer service team.
ORDER PROCESSING AND TRACKING
Orders are processed and shipped within 1-2 business days upon receipt of accurate payment information. Orders placed on weekends and holidays will be processed on the next business day.
Upon completing your order online, you will receive an email confirming your order to the email address you entered when placing the order. Once the order has been processed, you will receive a second email confirming that the order has been shipped with a tracking number for you to track your order.
If for some reason you did not receive an email, please check your spam folder and add firstname.lastname@example.org to your safe sender list. You can also check the status of your order by signing into your account on our website.
If you still have any trouble accessing your order confirmation, please contact us at email@example.com and our customer service team would be happy to assist!
ORDER CHANGES AND CANCELLATION
If for any reason you need to cancel or make changes to your order, please contact our customer service department as soon as possible. We usually process orders within 24 hours and once our warehouse has processed your order we will be unable to make any changes.
INTERNATIONAL DUTIES AND TAXES
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The duties and taxes fee rate will vary depending on the country to which the order was shipped. You should contact your customs office locally for specific amounts and percentages.
Korachi is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country, so please contact your local customs office for more information.
If you refuse a shipment from Korachi, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package and the cost of returning the package to Korachi. The amount will be deducted from your order refund. In the instance that the return fee exceeds the amount of the order plus shipping costs, you will not be refunded.
CLOTHING SIZE GUIDEReady to wear (One/Single-side measurements)
How to measure your chest?
With your arms relaxed down at the sides, measure around the fullest part of your chest.
How to measure your waist?
Measure around the narrowest part of your upper body, which is usually close to the belly button. To ensure a comfortable fit keep one finger between the measuring tape and your body.
How to measure your hips?
With your feet approximately 6 inches apart, measure around the fullest part of your hips/upper body.
How to measure your inseam?
Measure from the top of your inner thigh down to the bottom of your ankle.